What Mustard Made

Shipping times are usually within 10 days of ordering, but can go a little past that at busy times. I do try my best to get orders out within 10-14- days* at the latest.

*This timeframe may not apply if you have purchased a Club, preorder, or dyed to order yarn - dyed to order yarn can take between 3-4 weeks to dispatch at busy times, but I'll always try to get it out the door as soon as I can.

My volume of orders has increased dramatically recently (thank you) so I am dyeing, packing, and shipping on repeat as best I'm able! Please be patient, but do message me if you're getting concerned that I've forgotten your order. Please check your junk folder for the shipping confirmation before getting in touch, as some email providers like to put me there...

This doesn't apply to the the majority of orders, but please be aware - during this pandemic, we need to be mindful of how much strain the postal services are under right now. If your parcel hasn't arrived during what you would consider a reasonable amount of time to wait, I would recommend then adding 3-4 weeks (UK) and 5-6 weeks (International) to your expectations. I'm not kidding! ❤️ I know it seems extraordinary, but some things really are taking that long in a few cases. If your parcel hasn't arrived within 5 weeks of shipping UK, and 8 weeks of shipping International, please do get back in touch with me about it and we'll discuss - rest assured I am still here for any queries!

If you aren't accepting of potentially long transit times outside of my control, please do not place an order, as it isn't worth the stress for both of us ❤️ Many thanks!!