Neon Heart: Mystic

- 0%
  • £19.00

Description

***Dyed to order - please see the 'Order processing/delivery info' tab for details on my current lead times ️ ***

 

Meet Neon Heart: Mystic variant 🔮

Neon Heart is a speckley delightful mess and explosion of pure neon love and colour 🌈🌈🌈 Deep greeny blue and neon purple underpin the usual neon rainbow Neon Heart speckles to create a schmexy deep Neon Heart skein full of magic and the promise of fulfilled wishes 💫

Neon Heart yarns included in the Fade are shown here. The linen stitch swatch pic shows them all so far. 

 

Available in:

4ply BFL Superwash 100g, approx. 400m.  

4ply BFL Superwash 50g, approx. 200m.

 

DK BFL Superwash 100g, approx. 225m. 

DK BFL Superwash 50g. approx. 113m.

 

Aran BFL Superwash 100g, approx. 166m.

Aran BFL Superwash 50g, approx. 83m.

 

Dyed with professional acid dyes and rinsed thoroughly. 

Shades between batches may vary. Please note that the photographs are representative of the yarns you will receive, and are not the actual yarns, as they are dyed to order for you. As standard, colours may vary between device screens.


Tracey 🌈

Order processing times (delivery cost info below, scroll down)

Current lead times

The current lead time for yarn which is dyed to order is 3-4ish weeks* (I know that's quite a spread, but it honestly depends on a lot of factors on any given day! I am also changing my ADHD medication from the end of August to find a more optimal one for me, so I need a bit of extra understanding from you while I continue on the medication journey to find the right meds and dosage) .

I have recently managed to reduce this down from 5+ weeks, and I'm hoping it'll stay that way, but I'm obviously impacted by things like larger than usual volumes of orders, any health issues, and of course holidays! Upcoming holidays I know I'm taking are listed below.

*(unless a more specific longer preorder date was stated on the product listing).


Some orders will be posted more quickly if they're ready to ship, for example, or if you order something I already have a little hidden stash of. 

Ready To Ship doesn't mean immediate despatch, but it does mean I'll probably get them posted within a week for you ❤️ 

Please do allow me some 'wiggle room' with processing your order, for ADHD and chronic illness issues (more info below).

 

Important additional info

Royal Mail strikes - I fully support the strikes, our posties do a hard job. The strikes are currently planned for 26th and 31st of August, and 8th and 9th of September. Providing they do go ahead, I will not be posting parcels between 24th August and 1st September, and between 6th September and 12th September, this is to allow the backlog to be caught up with, so I don't add to it, and so that your parcels don't get stuck anywhere. You may receive shipping notification emails as I will still be packing orders, but I won't physically enter the parcel into the postage system until after the strike dates.

Upcoming holidays which may impact orders
 - I am on holiday from 17th - 25th September, and 26th November - 5th December. Any open orders not processed prior to those dates will be picked up once I'm back, when I'll crack on as normal!

Xmas orders - I never ever guarantee delivery for Xmas from November onwards, because I cannot guarantee I won't have a migraine flare up that will reduce my ability to get work done. If you need something for Xmas, please do order it prior to the end of October; I also have gift vouchers available if they would be preferable! 🎄

 

Potential health delays to orders


Please do note that I have a chronic vestibular migraine condition alongside ADHD, which makes things difficult for me sometimes. I cannot control when I may experience a flare up from my migraines, or if my ADHD meds aren't going to be particularly effective on any given day, which means I need flexibility in shipping expectations sometimes ❤️ As I'm only human, I may also catch a bug now and again and need a couple of sick days!

I will regularly communicate my expected order processing times if I'm having difficulties and I'm pushing into what I consider 'overdue' territory (usually 3-4 weeks since you placed the order), but if you're unsure what's happening with your order, please do just email me to ask.

Always remember, I am just the one person working on What Mustard Made, and I do my best at all times to work through what I can every working day (unless I'm taking a sick day), always trying to move forwards.


Please check your junk folder for the shipping confirmation before getting in touch about an overdue order, as some email providers like to put me there.

 

Customs/VAT

Customers are responsible for all customs VAT/duties fees on receipt of Goods. 

None of my prices include VAT, so you may be charged VAT by your country's customs authorities before the parcel will be released to you, according to the goods value threshold in your country. I am not in control of this, and I do not control the admin fees you may incur on top of the VAT charges. Please take this into account when ordering.


Covid

Re Covid-19, I am currently shipping to anywhere Royal Mail has no issues with - please see this Royal Mail International Incidents Bulletin page for further details re me posting to your country. If a country says 'on suspension' beside it, please note I will keep hold of your order until the suspension has been lifted.

Please also note, the length of time your parcel is in transit may be longer than usual.

If you aren't accepting of potentially long transit times outside of my control, please do not place an order, as it isn't worth the stress for both of us ❤️ Many thanks!!


Delivery - all parcels are sent tracked where possible.

UK

All UK parcel postage is £4.00 (until 31.10 as there is a price promotion on until then with Royal Mail, thereafter returning to my usual £5.00) on orders up to £99.99, free postage applies for UK orders over £100; all are sent tracked with Royal Mail.

 

Europe - no shipping to Germany, see below

N.B none of my prices include VAT - you may be charged VAT by your customs agents before it will be released to you, depending on the customs rules in your country. This is 'new', since Brexit was implemented.

I no longer ship to Germany (as of 12th May 2022). This is because of the Verpackungsgesetz (Packaging Act) that I can't currently mentally navigate, and as I receive less than a dozen orders a year typically from Germany, I have removed the option for you to checkout at present.

I am sorry for this, and I will revisit the Verpackungsgesetz (Packaging Act) when I have the mental space to do so ❤️ If you would like to get an order shipped to a friend in another country to forward on to you, I can send it to whoever you like, just not to Germany - you will have to fill in your name and address as the billing, and your friend's name and address in the shipping info. If you try this and it doesn't work, please do get in touch with me at tracey@traceymustard.com with all of the names and addresses, and the items you would like to order, and I'll be able to manually create an order for you. Please note that your friend may incur the VAT/customs duties in their country when the parcel arrives there. You may also incur VAT charges when your friend sends the parcel to you.


Please note, orders over 2kg may be split into multiple parcels as 2kg is the maximum I can ship through Royal Mail international. I will of course investigate other courier options at the time of posting to avoid having to split the orders where I can.


Below is a table of postage costs based on the weight of your order. 

 Order weight P&P cost
 0g - 500g £13.00
501g - 2kg £17.50
2kg+ £35.00



USA

N.B none of my prices include VAT - you may be charged VAT by your customs agents before it will be released to you, depending on the customs rules in your country.

Please note, orders over 2kg may be split into multiple parcels as 2kg is the maximum I can ship through Royal Mail international. I will of course investigate other courier options at the time of posting to avoid having to split the orders where I can.


Below is a table of postage costs based on the weight of your order. 

Order weight P&P cost
 0g - 200g £15.00
201g - 750g £20.00
751g - 1000g £25.00
1001g - 2kg £27.50
2kg+

£50.00

  

Rest of World

N.B none of my prices include VAT - you may be charged VAT by your customs agents before it will be released to you, depending on the customs rules in your country.

Please note, orders over 2kg may be split into multiple parcels as 2kg is the maximum I can ship through Royal Mail international. I will of course investigate other courier options at the time of posting to avoid having to split the orders where I can.


Below is a table of postage costs based on the weight of your order. 

 Order weight P&P cost
0g - 500g £17.50
501g - 1kg £22.00
1001g - 2kg £25.00
2kg+ £50.00

 

Email me at tracey@traceymustard.com, or submit your query here.